Inbox
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Customers
Segmented by health, LTV, and lifecycle.
Tickets Resolved: AI vs Human
Avg Resolution Time
Top Ticket Categories
Customer Sentiment Trend
Money Saved Calculator
Based on 293 AI-resolved tickets x 9.3 minutes saved x $38/hr blended support cost.
Search
Try: "pause subscription for Maya Patel" or "refund order #HY-48291"
Settings
Workspace configuration, connected apps, and AI policy controls.
Shopify
drinkhyro.myshopify.com
Skio Subscriptions
REST API (read-only), GraphQL pending
eStore Logistics 3PL
Fulfilment tracking and inventory
Email (Gmail)
Checking connection...
AI Engine (Claude)
Drafts, classification, and summaries
Okendo Reviews
Customer reviews and ratings
Klaviyo
Email marketing, lists, and engagement
AI Draft Behaviour
Default Tone
Classification Categories
Steve Chapman
steve@drinkhyro.com
Nicola
nicola@drinkhyro.com
Hermes
hermes@drinkhyro.com
Lisa
lisa@drinkhyro.com
Workspace
Business Hours
Mon-Fri, 9:00 AM - 5:00 PM AEST
Spelling & Language
When enabled, AI drafts match the customer's shipping country. Falls back to the default above.
Plan
Starter plan. 4 agents, unlimited AI drafts, all integrations.